Returns & Exchanges
At Indigo Lune, we want you to be completely in love with your purchase. If your order isn't quite right, we offer a 30-day window for returns and exchanges on all unworn items in their original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached, ensuring the shipment is protected for transit.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.